Understanding your rights and responsibilities as a WellVibe participant
You have the right to be treated with respect, dignity, and courtesy at all times. Your cultural, religious, and personal beliefs will be honored.
You have the right to make your own choices about the supports and services you receive, including who provides them and how they are delivered.
Your personal information will be kept private and confidential. You have the right to access your records and control who sees your information.
You have the right to feel safe and be free from abuse, neglect, violence, and exploitation. We are committed to protecting you from harm.
You have the right to receive high-quality services that meet your needs and help you achieve your goals.
You have the right to provide feedback, raise concerns, and make complaints without fear of negative consequences.
Treat staff, other participants, and visitors with respect and courtesy. Discriminatory, abusive, or violent behavior is not acceptable.
Provide accurate and complete information about your needs, circumstances, and any changes that may affect your services.
Comply with the terms of your service agreement, including attending scheduled appointments and activities.
Inform us of any changes to your contact details, living arrangements, or support needs as soon as possible.
Take care of WellVibe property and equipment. Report any damage or safety concerns immediately.
Actively participate in planning your supports and services. Share your goals, preferences, and feedback.
If you need help understanding your rights and responsibilities, or if you have concerns about how they are being respected, please contact us. We are here to support you.